Financial Services Commission of Ontario DISPUTE RESOLUTION PRACTICE CODE FOURTH EDITION NOVEMBER 2013

Financial Services Commission of Ontario DISPUTE RESOLUTION PRACTICE CODE FOURTH EDITION NOVEMBER 2013

The Dispute Resolution Practice Code ("Code") is a user's guide to resolving disputes 

between consumers and insurers involving statutory accident benefits claims under the 

Insurance Act and the Statutory Accident Benefits Schedule ("SABS"). 

 The Code is published by the Dispute Resolution Group of the Financial Services Commission 

of Ontario ("FSCO" or the "Commission"). Although there have been previous editions of the 

Code, this edition is the first published by the Dispute Resolution Group as part of FSCO. 

http://www.fsco.gov.on.ca/en/drs/DRP-Code/Documents/DRPC-Fourth-Edition-Collected.pdf