Coverage, not abuse

 Letters to the Editor, Jan. 21

Re “Ensuring insurance is a fair deal” (Christina Blizzard, Jan. 15): It isn’t just about what we are paying for auto insurance, it’s what we get when we have to access benefits like treatment, rehab, income replacement, and attendant care if we need it. Why should consumers have to take an insurer to court to get what they need when they’ve paid for coverage? Along the way victims are subjected to invasive, sometimes useless medical examinations by their insurer. There is virtually no oversight of this process — the CPSO won’t tell the public any details about complaints regarding these assessors and yet the public is legislated to attend these examinations. Accident victims endure a lot more than a few “slings and arrows” — our legislators need to pay attention to this industry. Drivers pay for coverage, not abuse. Motor vehicle accident victims “feel something akin to understanding” alright — we feel ripped off and understand that our government is letting it happen.

Rhona DesRoches
FAIR Association of Victims for Accident Insurance Reform
(There are two kinds of fraud in the auto insurance industry — fraud by con artists who try to bilk the insurers and fraud by insurers who refuse to honour valid claims)

source: First posted: Tuesday, January 21, 2014 12:00 AM EST http://www.torontosun.com/2014/01/20/letters-to-the-editor-jan-21-2