Thursday, May 14, 2015

J.D. Power Reports: Auto Insurers Continue to Miss the Mark to Improve the Customer Experience in Canada

While auto insurers have been able to improve customer satisfaction with price, they continue to miss the mark in interactions around claims and other service experiences, resulting in a decline in overall satisfaction for a third consecutive year, according to the J.D. Power 2015 Canadian Auto Insurance Satisfaction StudySM released today.

http://finance.yahoo.com/news/

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