Victim’s Group Calls
for Ontario Auditor General to investigate and report on the Auto Insurance
Sector
A recent StatsCan
Civil Court Survey revealed that there are now 61,063 auto insurance
related cases waiting for hearings in Ontario’s Superior Court.
According to the 2013 Minister of Finance DRS
Report there were over 30,000 unresolved claim disputes at the Financial
Services Commission of Ontario.
This is an unprecedented number of innocent and injured
victims who have not had their claims properly handled by the insurer whom they
paid to assist them in a time of need. Many of these seriously injured victims
are without timely access to treatment and rehabilitation and they face a wait
of up to 10 years or more to hold their insurer accountable.
Ontario drivers pay the highest prices in Canada for insurance,
almost double what some other Provinces are paying for similar coverage. With
so many unresolved claims in the system it is time to take a hard look at
whether our government should be legislating Ontarians to buy this inferior
product.
According to the Auditor
General’s 2011 Report on auto insurance about half of all claims are turned
down by Ontario insurers. What the AG report doesn’t talk about is how these
claims are turned down. Victims are forced to attend multiple and excessive
medical examinations by their insurer in course of a claim. Insurers spend more
on assessing a victim than they do on treatment and rehabilitation according to
the Insurance Bureau of Canada’s own statistics in the HCDB
Standard Report.
Insurer medical examinations (IME) are often performed by
biased and even unqualified medical ‘experts’ whose incomes rely on the insurer
who hires them and these assessors operate with virtually no regulatory
oversight. These bogus medical opinions are the tool
used to deny claims and are at the core of the court backlog.
Victims are being downloaded at an alarming rate onto OHIP
and our public system of Welfare, Ontario Disability and CPP Disability
programs that are underfunded and unable to provide adequate care for victims.
Not only do victims face a personal crisis but they are
faced with hiring a legal representative in a province where the cost for legal
representation is the highest in Canada. Many victims hire more than one lawyer
during the course of a claim and there is plenty of evidence
that the quality of the services and the billing practices of that sector are
also harming MVA victims.
We pay our premiums and we should be able to access the
coverage we paid so handsomely for. What we have is legislators who are
listening only to the Insurance Bureau of Canada’s incessant calls to slash
benefits and our government is now onboard with blocking victim’s access to
fair and balanced hearings in court through Bill 15.
When insurers don’t pay we all will. We are paying for
private insurers who, according to the OTLA’s recent report, are
making unprecedented and excessive profits on the backs of victims they refuse
to pay.
We invite the public to join FAIR and we ask our elected
MPPs to join in the call to the Auditor General to review and report on the
auto insurance sector.
About FAIR
Association of Victims for Accident Insurance Reform – FAIR is a grassroots
not-for-profit organization of auto accident victims and their supporters who
have struggled with the current auto insurance system in Ontario. http://www.fairassociation.ca/
For further
information contact: Rhona DesRoches, FAIR, Board Chair, fairautoinsurance@gmail.com, Tel: 705 543-0574